Here to help

Support

Questions about the app, Premium or your subscription? Email us at myislamicworld.app@gmail.com and we will get back to you as soon as we can.

01

Contact us

Email: myislamicworld.app@gmail.com

Please include the email you used at checkout if your question is about Premium or billing. Never send card details by email.

02

Activating Premium

After your payment is verified, open the Android app, go to Profile, tap Activate Premium and enter the same email you used at checkout. If it does not activate, wait a few minutes and try again, check for typing mistakes, then contact us.

03

Billing, cancellation and refunds

Payments are processed by Paddle, our Merchant of Record. You can manage or cancel your subscription from the link in your Paddle receipt email or at paddle.net. For refunds, see our Refund Policy or email us.

04

App questions

For common questions about the free app, Premium and the 3-day free trial, see the FAQ on the homepage.